If you're the parent or guardian on your device and want to prevent another family member from changing your settings, tap Use Screen Time Passcode to create a passcode, then re-enter the. . Select “Family Management. Press Home, Settings, Parental Controls, you can make certain changes but you can't turn it off completely because it's an Ofcom requirement for control before 9pm. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. I have set up custom parental controls. We have a BT Youview Box. Setting up. 4. Broadband & mobile networks. Annual price changes and terms apply. Contact the NSPCC Helpline. Sky Broadband Shield. We run our business from home on BT business FTTP. Upgrade to Complete Wi-Fi. Why am I receiving letters about BT Parently Controls? BT broadband security. Hello BT. . Unplug the Router at Night. Re: Parental Controls Stuck On. You will be activated with the 'light' filter setting. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. Find out how to fix any problems you might be having with BT Parental Controls. We take a look at parental controls, capped contracts and family SIM plans. Access free BT Wi-Fi. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your. Re: Parental controls. This isn't something the Community is going to be able to help with so you can send us over your details and we'll give you a hand from here. If you delete your account – your settings will be lost. Moving to Digital Voice. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark;. BT: Parental Controls. Step 3. Now we are being offered a new router by BT (presumably the latest. I switched on my BT parental control a couple of days ago and it’s been a nightmare since then, I spent nearly half my work day speaking to BT, I was transferred. Got a question about your BT Business broadband, BT Wi-fi, hubs or routers? Our Help & Support team have all of the answers right here. 99. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Community; Community; Announcements. I can help. I can set and block anything and it still lets me view the websites. Virgin Media Broadband Parental Controls . Learn about the 4G Mini Hub for BT Halo customers. As a result, NOW TV created the Parental PIN control system. 168. Broadband & mobile networks. 100,000+ hours on-demand. Re: Parental Controls not working effectively. I've got a problem with BT Parental Controls. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. (There’s also more more in their press release). Home phone including Digital Voice; BT. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabThe company offers two types of broadband connection: Standard BT broadband With download speeds of up to 17Mb, this tends to be better suited to lighter home internet use. We'll provide you with one Wi-Fi disc to extend your wi-fi connection. Type 192. By phone: call 1818 from the EE device you want to remove or apply parental controls to. Beginner. The Hybrid Connect is designed to be used only when your fixed BT Fibre broadband connection is unavailable. NeilOn December 13th 2013 the UK internet provider BT switched on its network filtering system for all new customers. 254Posted by a Superuser, not a Sky employee. Choose BT Access Control from the options. Clicking on "Manage BT Parental Controls". Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. By phone: call 1818 from the EE device you want to remove or apply parental controls to. Enter your BT hub admin password. Next, select the first device that you want to control and choose the days and times for which you want to set limits. BT Smart Hub and Ultrafast Smart Hub. Take charge of your home WiFi with parental controls. Parental control is not working. Open a new web browser. Learn about the BT Hub Manager | BT Help. g. Upgrade your broadband package and add Sky WiFi Max today. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. Solved: Urgent please Help - How to set up parental contro. Turning off BT Parental Controls. The Nintendo Switch Parental Controls app helps parents keep a very close watch on their children’s gaming time via their phone or other smart device. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Your payment PIN can be used to. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. Ive been into hub settings and its saying there is. If I turn off controls WhatsApp doesn’t work. Once turned on, you’re given an option of what categories of harmful content you’d like to block. . 125+ HD channels (on top of Freeview) Unlimited tablet and mobile TV. Of the all the many broadband deals out there right now, this new feature certainly helps BT's appeal. Search for proxy sites. BT 4G Home Hub settings and updates. I want to add extras or upgrade. The BT Parental Controls are either on or off for your broadband connection and all the devices that connect through that. No reposnse since then. You’ll also get BT’s Web Protect service and the True Key Password Manager. Access free BT Wi-Fi. . These filters will also apply if you use your BT ID to log in to BT Wi-fi. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart. Tap Turn on Screen Time, then tap it again. Tap Settings Family Parental controls. More options. New. Going to "Manage your extras". Your PIN also lets you buy and rent shows, movies, and PPV events – so always. test sites are blocked on PC, but access is allowed via mobile devices. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. Access all BT Extras such as BT Sport, BT Cloud, BT Wi-fi, BT Email, TrueKey, BT Parental. any ideas why or do I just need to change it to go off at 9. BT Parental Controls Login to My BT and navigate to the Parental Controls panel. Find ‘Manage your extras’ towards the bottom of the page. So if anyone has a more elegant solution then. How to Find Your Model Number. None of our android devices have been able to download updates from Play Store in recent days. Agreed that if they were using BTWifi while at home the parental controls would be superfluous but they would have the account holder's log on details so that when they were at home they could access. BT Parental Controls. Broadband Extras & Apps from BT / Parental Control; Options. Thanks,Parental controls for Apple, Android and other devices. Re: Parental Controls not working effectively. It goes up to 25x faster than our standard fibre. UW. 18 million wi-fi hotspots worldwide. You’ll also get the Sky Broadband Buddy parental controls app, free engineer visits from the Sky Broadband Tech Team and 2GB of mobile data for broadband outages. You need a VDSL modem/router combination, or a separate VDSL modem. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab It does not contain any parental controls filtering of inappropriate content. Home phone including Digital Voice; BT Mobile; Email. This issue was resolved by resetting my Smart Hub 2 to its factory settings. I was looking at some posts related to this, and I tried to disable and re-enable, the issue still persists. Search for proxy sites. Click on Add user to create. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Simple. The parental controls are managed via the box so as unacceptable as it is it's probably something you've set yourself. Payment PIN help. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. com & Community; Broadband. Features of BT Parental Controls BT Parental Controls assess each site that is accessed on your home connection. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. 0 Ratings. Alongside that, parental controls and device-level Wi-Fi controls are available. BT have been offering customers parental controls for a number of years, but previous protection has been mainly focused on desktop and laptop computers. If you're trying to access an application that falls under a category you've blocked and it's not working, this is most likely due to BT Parental Controls blocking it. BT Parental Control Options. 65% of young people aged 11-16 are in favour of the. Then click on Advanced Settings. Example: Find Your Model Number. Amazon does prompt for the PIN to perform a factory reset, but you can skip through this by using the remote and pressing play + back or right + back. You can also set it to automatically interrupt the game if necessary. Solved: Hello All Hope someone can help with a solution to this. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. You will be activated with the 'light' filter setting. Broadband parental controls help you protect your children against inappropriate websites. Optical Network Terminator (ONT) IP Addresses. Browse . Use Parental Control Features on Your Devices. Short of locking away the hub and. My parental controls arent blocking anything even after going through all the steps recommended through the live chat and over the phone. Sky Broadband Shield is a set of tools designed to help make the internet a safer place for your whole family at no extra cost: Includes advanced protection that helps to prevent you accessing viruses, phishing or malware-infected sites. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Activate the Manage BT Parental Controls option. Parental Controls. Post 2 of 43. It is simple to toggle parental controls on Sky Broadband. Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. You have had too many unsuccessful attempts to login. . Turning off BT Parental Controls. Circle’s parental control app and in-home device keeps things simple. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Hello My parental controls do not work. Go to “ Settings . The default PIN is 1234. But on the PCs I have changed the DNS settings to family shield with openDNS. Parental controls not working. 24 month contract. 1. BT Parental Controls allow you to restrict certain types of websites on all. Parental Controls set-up tutorial for BT Internet Connections. 22. 5. They worked fine until we moved house and were provided with a new hub. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. Select a profile, then tap ‘’History. . TV Content including BT Sport. BT Broadband includes the following security features for all customers: BT Parental Controls. BT Parental Controls will block access to gaming applications that connect to the internet when the gaming category is blocked. The first step is to download the app, and the second step is to set up the Circle Home Plus device on your Wi-Fi router. It features parental controls to help you limit the websites your children can see. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;. Parental Control; Options. Since moving house my BT parental controls are not working. When you're logged into your BTID, click on "your security" as shown here: Once you click on "Your security", you should see the option to activate BT Parental Controls:Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls About your PINs There are two PINs: one for parental controls and one for payments. I have contacted BT a number of times and been told this will be sorted, It never has been! Any suggestions please?Welcome and thanks for your post! Sorry for the problems you're having with Parental Controls. To set up SMS Security on an Android device: Open the BT Virus Protect app; Tap Security > SMS Security > Set Up; Tap Allow to enable the BT Virus Protect app to view and filter the spam text messages that you receive from known and unknown senders; Please note: due to Android operating system limitations, the BT Virus Protect app. Trend Micro includes malware protection, a password manager, a VPN, a secure browser, dark web monitoring and parental controls. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart. Ideally I'd like to have the controls on and this site still accessible like it was last week. Full Fibre, also known as FTTP (fibre to the premises), is built on the UK’s most reliable broadband technology. Simple. It detects and removes viruses, malware, ransomware and spyware; ensures all your online banking and shopping sessions are secure, and lets you set up advanced parental controls. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be. From Monday last week the speed dropped and was losing connection. Scam calls. Activating BT Parental Controls BTW Step by Step instructionsParental Controls from your Internet Service Provider. any ideas how to stop this and block access from all devices including mobiles. Customers who do not want the service will. BT has beefed up its broadband parental controls to keep your phones and tablets safe from online smut. BT broadband security. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. Log in to > to set up Parental Controls. or call 08454 123 662 from any other device. Super installation clean, tidy and where I wanted it. Broadband ISP BT Launch Free Wi-Fi Controls on Smart Hub 2 -. Our customer service is available 24/7 and our reliable broadband network ensures issues are kept to a. One is normally enough but we can send up to two more discs to cover your home. Stay in control of what your family can access online by setting filters for inappropriate content. 0 Ratings. I have been having this problem activating parental control on BT for a while. All our broadband options comes with BT Parental Controls security included and at no extra cost. The Account Holder needs to set up and maintain this service. Use your parental control PIN to control access to programmes with an age rating. The times that you want the BT Parental Controls on or off can be set as per the following link. Delivery charge £9. You need to remove that link to Amazon, as its not permitted here. I've recently set up parental controls, the homework mode, so that my son cannot access social media and games at a certain time. 0:37. Parental control problems Go to solution I've just returned back to bt broadband and have been trying to set up parental controls, with no success. BT Parental Controls is the type of comprehensive control system we'd expect from the UK's leading broadband provider and restrictions can be applied across the following categories:Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. I have tried rebooting the router and was given advise to turn parental controls off for 24 hours and re activate. Account holder (Primary BT ID) You're the legal owner of the account. With fibre all the way to your home, no copper cables. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read;Parental controls not blocking as expected. Hi, I'm unable to get these to work on my account. Find out more. ”. Content Controls are designed to help keep your business safe online and are free for BT Business Broadband customers. ASUS Instant Guard gives you one-click secure internet access via the ZenWiFi XT9 mesh router from anywhere in the world, thanks to its encrypted. Open the Google Play app . The account holder can choose one of our pre-defined filter levels – strict, moderate or light – or they can personalise their filter level by choosing which of the categories they. Parental Controls not working. Date of experience: 09 November 2023Here are some handy step-by-step guides for some of the main UK internet providers on activating parental controls. Proxy sites divert traffic via an innocent address, unobstructed by any filters. . Hi @Hithere1231. Completely free to use, features include:Re: Parental controls. To activate on the 'Light' filter,. 2. Activation will take place automatically and households are automatically. Re: Bt Wifi account for children to use. 168. I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. Log in to hotspots using your BT ID. Smart Hub 2 - switch on Wi- Fi Controls. BT Parental Controls. You can also turn the weekly schedule off. Parental Control has been designed to provide control over children’s use of Now TV. 99 to £60 a month. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. Parents and Carers. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. Reply. There are a range of filters to choose from to block content and usage. @JohnC2 wrote: Hi @Valleycott the Parental Controls team found a mismatch in a background system which they have now corrected. My BT App The quickest way to manage. You will then see a page telling you that BT are activating your Parental Controls. Advanced Security for safer browser - Keep everyone safer than ever online. BT offers a comprehensive packaged is online. Ordered Monday installed Thursday. Verdict. Hi I've got an annoying problem. Our commitment to the government is to continue to ask until you decide whether or not you want the service. Welcome and thanks for your post! I am sorry for the problems you're having with Parental Controls. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. And if you use your BT username to log in to BT Wi-Fi the. 1. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Open a search engine of your choosing. Logging into a My BT account with a BT ID. Choose a reliable VPN. The best part though, all of these work on Mac, PC, Android and iOS. There are two kinds of PIN for BT TV. BT Sport app. They can not be set to work on an individual device basis. Subscribe to this Topic's RSS Feed;BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Protects all devices (computers, laptops, tablets, iPads, mobile devices. More options. Hi @Billiebongo, Thank you for posting. Any help please?. I think you need Sky Buddy to have parental controls like that. 1 Kudo. Try My BTKeep your family safe online with BT Parental Controls. Turn on Parental controls. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Parental Controls Not Working. . Full Fibre. g. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab See what broadband options are available where you live. It is well worth it. Home setup, Wi-Fi & network discussions. Settings. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. I just get the same message saying I need to activate parental control. Is it possible to keep the gaming block but make an exception for the PlayStation? Thanks, Rob. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. All forum topics. BT’s parental controls offer tight restrictions on what your child can see online. And as a BT Broadband customer exclusive we’re also throwing in an extra 30% off your airtime and double data! Buy now. Bear in mind, you may have issues with the Netgear, if you have BT TV. Make Free WiFi Secure with Instant Guard. Guides and resources. I have tried switching off certain fi. BT Broadband Unlimited BT's most affordable broadband - its ADSL option - gives average speeds of 10Mbps. There are a range of filters to choose from to block content and usage. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. You'll need to click on 'network properties', then look for 'default gateway'. When you're setting up the Parental Controls you can customise them to block certain categories. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Searching the forums I see this question has been as. If none of those IP addresses work, or if your provider isn’t listed, you can find your router's IP address by going into the network settings on your computer. It’s a powerful system, but that doesn’t mean a. 168. The Netgear Circle parental controls are a powerful way to manage what your kids do online. Follow these simple steps to. Ok i have read through some posts about parental control but. I'd also recommend the MyBT app. Parental controls are still blocking some Xbox online games and mobile apps even when the parental controls have been switched off. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. They usually come with several features to reduce the risk of children discovering potentially harmful content. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. The parental controls have not worked since it was connected. These tools can be installed across all devices, including mobile phones, computers and consoles. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. Buy the Google Nest Wi-Fi Router here. @EggSniffer. If you’re a BT customer or thinking of becoming one and you have our at home who you want the spare from internet nasties, you’ll need to read up on how to use all are an filters and controls available to them as one parent. As with most social media sites instagram will have several URLs so you'll need to try and find which one your son is accessing it via and then block that manually in the. After many recent conectivity issues with my FTTP which have been resolved I went to add the parental controls to my account to protect my mentally disabled son who uses the internet/WWW as his once source of enjoyment but he needs protecting a little bit. I am sorry for the problems you're having with Parental Controls. Solved: Do the BT Broadband Parental Control Settings Carry Over to the BT Hot-Spots? If not, can Parental Settings or Controls be applied to BTLike HomeSafe, BT Parental controls also have HomeWork time setting. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. Reply. Parental Controls and select the setting to “off” to disable parental controls. BT Online Security Features BT Virus Protect Key points. Non worked and the advisor raised a report promising a solution within 72 hours. 5. This isn't something the Community is going to be able to help with so you can send us over your details and we'll give you a hand from here. How do I update the software version of my Hub? How do I clear my statistics history? How do I check my usage history? Save the device configuration. How do I enable or disable SSID broadcast? How do I enable or disable my Hub's firewall?You can block inappropriate content, set daily limits for the total time spent online, and restrict internet access to certain times of the day. Step 1. Half price SIM only plans for half the year. You'll find it. Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. 10-02-2023 21:23 - edited 10-02-2023 21:24. If your router has a different parental controls interface, please refer toThis article explains how to turn off parental controls on the iPhone. Get the My BT app to manage your account, products and wi-fi wherever you are, on your. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Email; Billing. Tip: You can edit the weekly schedule and change the limit on any selected day. You can contact the NSPCC Helpline by calling 0808 800 5000 [email protected]. With Sky Q, you can use PIN-protected parental controls to restrict the shows, movies, apps and channels that can be watched on your TV, so you can have peace of mind that your little ones are watching Peppa Pig and not Game of Thrones. Welcome to the BT Community and thank you for your post! I am sorry for the problems you're having setting up BT Parental Controls. it. Restore a saved device configuration. As a BT Broadband customer, you’ll get BT’s Virus Protect software included, which is powered by McAfee. . 5. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device. How to Turn Off Internet Access at Night.